[vc_row full_width=»stretch_row_content» full_height=»yes» full_width_header_sticky=»0″ initial_loading_animation=»none» hongo_enable_responsive_css=»1″ css=».vc_custom_1588306649866{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;padding-right: 18% !important;padding-left: 18% !important;}» responsive_css=».hongo_responsive_1588306649871{padding_right_laptop:15px|padding_left_laptop:15px|padding_right_desktop:3%25|padding_left_desktop:3%25|padding_right_tablet:9px|padding_left_tablet:9px|padding_right_mobile:0px|padding_left_mobile:0px},» class=»faq-section»][vc_column hongo_column_animation_style=»fadeIn» hongo_column_animation_delay=»100″ hongo_column_animation_duration=»1500″ css=».vc_custom_1588299732844{margin-top: 0px !important;margin-bottom: 0px !important;}»][vc_custom_heading text=»Preguntas y Respuestas» font_container=»tag:h1|font_size:44px|text_align:left|color:%230a0a0a|line_height:46px» use_theme_fonts=»yes»][vc_separator color=»custom» align=»align_left» border_width=»6″ el_width=»10″ accent_color=»#00e8a2″][vc_empty_space height=»60px»][hongo_accordion hongo_accordion_style=»accordion-style-4″ hongo_accordion=»%5B%7B%22hongo_accordion_title%22%3A%22Primeros%20Pasos%3A%20Comprobar%20tu%20orden%20y%20Pagar.%22%2C%22hongo_content%22%3A%221-%20Selecciona%20el%20producto%20que%20deseas%20adquirir%20en%20nuestra%20tienda%20y%20presiona%20el%20bot%C3%B3n%20Comprar.%20%3Cbr%2F%3E%5Cn2-%20Te%20dirigiremos%20al%20Checkout%20donde%20debes%20colocar%20tu%20informaci%C3%B3n%20(es%20importante%20que%20te%20asegures%20de%20que%20el%20correo%20electr%C3%B3nico%20y%20numero%20de%20tel%C3%A9fono%20sean%20correctos).%3Cbr%2F%3E%5Cn%3Cbr%2F%3E%5Cn%3Cbr%2F%3E%5Cn3-%20Una%20vez%20completados%20tus%20datos%2C%20selecciona%20tu%20m%C3%A9todo%20de%20pago%20y%20haz%20clic%20en%20Realizar%20Pedido%2C%20a%20continuaci%C3%B3n%20recibir%C3%A1s%20en%20tu%20correo%20la%20informaci%C3%B3n%20del%20m%C3%A9todo%20de%20pago%20seleccionado%20y%20el%20detalle%20de%20tu%20orden.%20Realiza%20el%20pago%20y%20rep%C3%B3rtalo%20a%20nuestro%20%3Ca%20href%3D%5C%22https%3A%2F%2Fwa.me%2F15672511089%3Ftext%3DHola%2C%20quiero%20reportar%20el%20pago%20de%20mi%20pedido.%5C%22%3E%3Cb%20style%3D%5C%22color%3A%2300e8a2%3B%5C%22%3EWhatsApp%3C%2Fb%3E%3C%2Fa%3E.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Ya%20pagu%C3%A9%20mi%20pedido%20%C2%BFqu%C3%A9%20sigue%3F%22%2C%22hongo_content%22%3A%22Una%20vez%20realizado%20el%20pago%20de%20tu%20pedido%2C%20este%20debe%20ser%20reportado%20a%20nuestro%20%20%3Ca%20href%3D%5C%22https%3A%2F%2Fwa.me%2F15672511089%3Ftext%3DHola%2C%20quiero%20reportar%20el%20pago%20de%20mi%20pedido.%5C%22%3E%3Cb%20style%3D%5C%22color%3A%2300e8a2%3B%5C%22%3EWhatsApp%3C%2Fb%3E%3C%2Fa%3E%2C%20all%C3%AD%20te%20confirmaremos%20la%20recepci%C3%B3n%20del%20mismo.%20Luego%20de%20esto%20solo%20te%20toca%20esperar%20algunos%20minutos%20y%20tu%20producto%20digital%20llegara%20directamente%20a%20tu%20correo%20electr%C3%B3nico.%20%5Cn%3Cbr%2F%3E%5CnDebes%20tomar%20en%20cuenta%20que%20la%20verificaci%C3%B3n%20de%20tu%20pago%20no%20siempre%20es%20inmediata%2C%20por%20lo%20cual%20podemos%20tardar%20hasta%20un%20m%C3%A1ximo%20de%2012h%20para%20aprobar%20tu%20pago%20y%20enviar%20tu%20producto.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22%C2%BFQu%C3%A9%20debo%20hacer%20si%20tengo%20un%20problema%3F%22%2C%22hongo_content%22%3A%22En%20caso%20de%20tener%20alg%C3%BAn%20tipo%20de%20problema%20con%20alguno%20de%20nuestros%20servicios%20puedes%20ingresar%20a%20nuestra%20p%C3%A1gina%20de%20%3Ca%20href%3D%5C%22https%3A%2F%2Fwww.valleyaccounts.com%2Fcontacto%5C%22%3E%3Cb%20style%3D%5C%22color%3A%2300e8a2%3B%5C%22%3EContacto%3C%2Fb%3E%3C%2Fa%3E%20donde%20encontraras%20los%20diferentes%20m%C3%A9todos%20de%20contacto%20%C3%B3%20puedes%20escribirnos%20directamente%20a%20nuestro%20n%C3%BAmero%20de%20%3Ca%20href%3D%5C%22https%3A%2F%2Fwa.me%2F15672511089%3Ftext%3DHola%2C%20tengo%20un%20problema.%5C%22%3E%3Cstrong%20style%3D%5C%22color%3A%2300e8a2%3B%5C%22%3EWhatsApp%3C%2Fstrong%3E%3C%2Fa%3E%20y%20nos%20pondremos%20en%20contacto%20lo%20m%C3%A1s%20r%C3%A1pido%20posible.%22%7D%2C%7B%22hongo_accordion_title%22%3A%22Nuestra%20garantia.%22%2C%22hongo_content%22%3A%22%3Cstrong%3ECuentas%20de%20Music%20Streaming%3A%3C%2Fstrong%3E%5Cn-%20El%20upgrade%20de%20Spotify%20cuenta%20con%20garant%C3%ADa%20la%20mitad%20de%20la%20duraci%C3%B3n%20del%20servicio%20adquirido%2C%20en%20caso%20de%20presentar%20un%20problema%20debe%20reportarlo%20y%20lo%20solucionaremos%20lo%20antes%20posible.%5Cn-%20El%20cliente%20por%20ninguna%20raz%C3%B3n%20debe%20modificar%20datos%20de%20ingreso%20de%20la%20cuenta.%5Cn-%20Al%20incumplir%20las%20normativas%20la%20cuenta%20pierde%20la%20garant%C3%ADa%20del%20servicio%20en%20su%20totalidad.%5Cn%3Cbr%2F%3E%5Cn%3Cstrong%3ECuentas%20de%20Video%20Streaming%3A%3C%2Fstrong%3E%5Cn-%20Las%20cuentas%20de%20video%20streaming%20(Netflix%2C%20Disney%2B%2C%20Amazon%20Prime%20Video%2C%20Crunchyroll%2C%20HBO%20Max%2C%20etc)%20cuentan%20con%20una%20garant%C3%ADa%20de%20la%20mitad%20de%20la%20duraci%C3%B3n%20del%20plan%20adquirido%2C%20si%20durante%20este%20periodo%20se%20presenta%20alg%C3%BAn%20inconveniente%2C%20debes%20comunicarte%20con%20nosotros%20y%20con%20gusto%20resolveremos%20tu%20problema.%5Cn-%20El%20cliente%20por%20ninguna%20raz%C3%B3n%20debe%20modificar%20datos%20de%20ingreso%20de%20la%20cuenta%20(correo%20de%20ingreso%2C%20clave)%20si%20tiene%20alg%C3%BAn%20problema%20con%20la%20cuenta%20adquirida%20debe%20contactarnos.%5Cn-%20No%20se%20pueden%20crear%20nuevos%20perfiles%20ni%20modificar%20los%20existentes.%5Cn-%20Las%20cuentas%20son%20intransferibles%2C%20en%20caso%20de%20prestar%20su%20cuenta%20y%20le%20sea%20quitado%20el%20cupo%20por%20un%20tercero%2C%20pierde%20totalmente%20la%20garant%C3%ADa%20de%20su%20compra.%5Cn-%20Al%20incumplir%20las%20normativas%20la%20cuenta%20pierde%20la%20garant%C3%ADa%20en%20su%20totalidad.%5Cn%3Cbr%2F%3E%5Cn%3Cstrong%3EJuegos%20y%20Cuentas%20PS4%3A%3C%2Fstrong%3E%5Cn-%20Los%20juegos%20digitales%20descargados%20mediante%20cuentas%20son%20v%C3%A1lidos%20solo%20para%20una%20Consola.%5Cn-%20El%20cliente%20por%20ninguna%20raz%C3%B3n%20debe%20modificar%20datos%20de%20la%20cuenta%2C%20si%20tiene%20alg%C3%BAn%20problema%20con%20la%20cuenta%20comprada%20debe%20contactar%20directamente%20a%20su%20vendedor.%5Cn-%20Debe%20mantenerse%20activado%20en%20el%20tipo%20de%20cuenta%20que%20adquiri%C3%B3%20(Primario%20o%20Secundario).%5Cn-%20Las%20cuentas%20son%20intransferibles%2C%20en%20caso%20de%20prestar%20su%20cuenta%20y%20le%20sea%20quitado%20el%20cupo%20por%20un%20tercero%2C%20pierde%20totalmente%20la%20garant%C3%ADa%20de%20su%20compra.%5Cn-%20Al%20incumplir%20las%20normativas%20hay%20sanciones%20como%20resultados.%5Cn%3Cbr%2F%3E%5CnSi%20tienes%20alguna%20duda%2C%20crees%20que%20ha%20habido%20un%20inconveniente%20o%20necesitas%20m%C3%A1s%20informaci%C3%B3n%20por%20favor%20comun%C3%ADcate%20con%20nosotros%20al%20%3Ca%20href%3D%5C%22https%3A%2F%2Fwa.me%2F15672511089%3Ftext%3DHola%2C%20me%20gustar%C3%ADa%20recibir%20m%C3%A1s%20informaci%C3%B3n%20acerca%20de%20las%20garant%C3%ADas%20en%20ValleyAccounts%5C%22%3E%3Cb%20style%3D%5C%22color%3A%2300e8a2%3B%5C%22%3EWhatsApp%3C%2Fb%3E%3C%2Fa%3E.%22%7D%5D» hongo_font_title_setting=».hongo_font_1618259955347{font_lg:18px|line_lg:40px|weight_lg:text-lg-100|color_title:%230a0a0a},» hongo_font_content_setting=».hongo_font_1618259955348{color_title:%23424242},» hongo_icon_color=»#0a0a0a» accordion_preview_image=»» hongo_active_icon_color=»#1e73be» hongo_title_bg_color=»#ffffff»][/vc_column][/vc_row]